Hibajii FAQ — Frequently Asked Questions

No — on Hibajii, only one account can be created per mobile number. Attempting to open multiple accounts may result in all accounts being suspended and balances forfeited. This rule is in place to ensure fair and honest play.

login page Go to the login page and click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Use that code to set a new password. The entire process takes just 2 minutes and is completely secure.

An OTP is sent to your mobile number during registration to verify your identity. For larger withdrawals, additional identity verification may be required — in which case you'll need to upload your National ID or another government-issued document.

Hibajii supports deposits and withdrawals via bKash, Nagad, Rocket, and direct bank transfer — all chosen with Bangladeshi users in mind. For more details, Payment Page here.

Deposits via bKash, Nagad, and Rocket are usually credited to your account instantly. Bank transfers may take 15–30 minutes. If your balance hasn't updated within 30 minutes, please contact our support team via Live Chat.

Withdrawals from Hibajii are typically processed within 1–4 hours. Mobile banking options (bKash/Nagad/Rocket) are the fastest. Bank transfers may take up to 24 hours. Additional verification may be required for your first withdrawal.

The minimum deposit at Hibajii is just ৳500 BDT. The minimum withdrawal amount is ৳1,000 BDT. Your maximum daily withdrawal limit depends on your account level and verification status. For more details, Transactions Page here.

Hibajii does not charge any fees on deposits or withdrawals. However, your mobile banking provider (bKash/Nagad/Rocket) may apply their own transaction fees. For bank transfers, your bank's standard fees may also apply.

Hibajii offers betting on over 30 sports worldwide, including cricket, football, tennis, badminton, basketball, and volleyball. Cricket betting covers all major tournaments such as the IPL, Bangladesh Premier League, and World Cup. For more details, Sports Page here.

Live betting lets you place bets in real time while a match is in progress. Odds change every moment, so quick decisions are key. Hibajii's live betting interface is fast and easy to use — with the scoreboard, stats, and live streaming all in one place.

Confirmed bets generally cannot be cancelled. However, in certain situations — such as a match being cancelled or a technical error in the odds — Hibajii will automatically void the bet and refund your stake. For more details, Betting Page here.

The minimum bet on Hibajii is just ৳50. Maximum bet limits vary depending on the event and market — major tournaments typically allow higher maximum bets. Increasing your account verification level may also raise your betting limits.

Hibajii offers a welcome bonus, daily reload bonus, cashback, referral bonus, free bets, and seasonal promotions. New members receive a special welcome bonus on their first deposit. To view all offers, Promotions Page Visit

Each bonus comes with its own wagering requirements, which are detailed in the promotion terms. Generally, you must wager a specified multiple of the bonus before withdrawing. Bonuses cannot be withdrawn until all conditions are met. Please read the terms of each offer carefully.

Yes, most bonuses come with an expiry date. Welcome bonuses are typically valid for 7–30 days, while daily bonuses expire within 24 hours if unused. You can always check the expiry of any active bonus directly from your dashboard.

Yes, Hibajii is completely safe. We use SSL encryption to protect all your data and transactions, and our servers comply with international security standards. Your personal information is never shared with any third party.

You can enable two-factor authentication (2FA) by going to your account settings and selecting the "Security" section. Once activated, an OTP will be sent to your mobile every time you log in, adding an extra layer of protection to your account.

Change your password immediately and notify us via our 24/7 Live Chat support. Our security team will promptly investigate your account and, if necessary, temporarily lock it to prevent any harm. Please report it as soon as possible.

Yes, Hibajii is fully mobile-friendly. You can easily access it from any smartphone or tablet browser. There's also a dedicated Hibajii mobile app for an even faster, smoother experience. For more details, Platform Page here.

Hibajii Live Casino features 200+ games including Baccarat, Roulette, Blackjack, Texas Hold'em Poker, and Dragon Tiger. All games are streamed in HD with real dealers — and Bengali-speaking dealers are available too.

Hibajii offers 24/7 Bangla-speaking customer support. You can reach us via Live Chat, email (support@hibajii.ws), or phone. Our team is always ready to help with any issue or question, and responses are typically received within 5 minutes.